Frequently Asked Questions

Copperbeech Osteopathic Clinic

Before your first appointment

Check that the osteopath is registered with the General Osteopathic Council (GOsC), the regulatory body for osteopathy. You can do this by checking the Register on their website GOsC Osteopathy or calling them on 020 7357 6655.
Osteopathic practices should be able to provide information about the osteopath, the clinic, what the treatment involves, payment methods and anything you need to know in advance of your first visit.

Osteopaths may highlight their registered status by using a GOsC Registration Mark (see image, above) or posters in their practice or on their patient information. They may also display their annual GOsC registration certificate.

What is Osteopathy?

Osteopathy is a patient-centred, system of healthcare. A first appointment generally lasts about 1 hour to allow the osteopath adequate time to:
Listen and ask questions about your problem, your general health, other medical care you are receiving or medication you are taking, and record this in your case notes. The information you provide will be confidential.

Examination; It is likely the osteopath will ask you to remove some of your clothing for the purposes of examination depending on your presenting complaint.  You can ask a friend or relative to accompany you and be present throughout your treatment.

They may ask you to make simple movements and stretches to observe your posture and mobility. Because of the body’s structure, pain or stiffness you are experiencing in one part may be linked to a problem elsewhere.

Examine the health of the joints, tissues and ligaments using their hands and a highly developed sense of touch called palpation.

Your osteopath will also check for signs of serious conditions they cannot treat and may advise you to see your GP or go to hospital. They should provide you with a letter explaining what they believe to be the problem as required.

Diagnosis and treatment

Osteopathy specialises in the diagnosis, management, treatment and prevention of musculoskeletal and other related disorders. Your osteopath will give you a clear explanation of what they find (their diagnosis) and discuss a treatment plan that is suitable for you. They will explain the benefits and any risks of the treatment they are recommending. It is important to understand and agree what the treatment can achieve, and the likely number of sessions needed for a noticeable improvement in how you feel.

Treatment is hands-on and involves skilled manipulation of the spine and joints, and massage of soft tissues. Your osteopath will explain what they are doing and will always ask your permission to treat you (known as consent). Ask questions at any time if you are unsure what you have been told or if you have any concerns.

Self-help measures and advice on exercises may be offered to assist your recovery, prevent recurrence or worsening of symptoms.

What's the difference between Osteopathy, Chiropractic and Physiotherapy?

Osteopaths use gentle techniques to restore normal movement to the spine and joints of the body and soft tissues connecting them. Many different osteopathic techniques can be used to treat any area of the body. There are some similarities between osteopaths and chiropractors in the manipulative techniques they use, but osteopaths use gentler applications of these to attain their results.

Training involves five years medical and osteopathic studies culminating in a Bsc degree and doctorate of osteopathy.

Chiropractors use mainly spinal thrust manipulations, and nearly always require X-Rays, which they perform themselves for an additional charge. Generally chiropractors give an average of 10 minute treatment sessions per visit; the patient may also be required to book several sessions in advance.

Physiotherapists are usually trained by, and allied to, the NHS. Physiotherapy is commonly available through the NHS and private sources. Physiotherapists do not generally manipulate joints to restore movement, however, they are well trained and are very experienced in exercise and rehabilitation programs.

What should I wear?

For the purposes of physical examination patients should wear comfortable clothing and will usually have to undress to their underwear for the osteopathic examination.

Patients are expected to wear underwear that they feel comfortable in or shorts. It will be more beneficial for an osteopath to be able to examine a patient’s whole body. This enables for a more accurate diagnosis and more effective treatment.

Women will remain in their bra and underwear at all times, but if someone does not wish to undress a pair of shorts and a vest would be fine.

Do I need to bring anything with me?

Any relevant medical notes or x-rays, MRI or CT or bone density scan (Dexa scan) results, lists of medications.
Method of payment and medical insurance details if applicable.

What is your cancellation policy

24hrs prior notice must be given for cancellations; failure to do this may result in a charge being made.

Do I need a GP referral?

Most patients ‘self refer’ to an osteopath for treatment. You can usethe General osteopathic (GOsC) statutory Register of osteopathson internet to find local osteopaths.

Although referral by a GP is not necessary, you are encouraged to keep your GP fully informed, so that your medical records are current and complete. This will ensure you receive the best possible care from both health professionals.

With your permission, your osteopath may send a report to your GP as required with details of your condition and treatment. You can also request a letter for your employer if this is helpful.

Can I use Osteopathy in pregnancy?

Yes. During pregnancy enormous physical, chemical and emotional changes take place over a relatively short period of time. The body has to get used to carrying up to 20lb/10kg of baby, waters and placenta, which can impose great physical strain on the organs, tissues, joints and ligaments of the body. In order for the pregnant body to adapt to all these changes it has to find new ways to walk, sit and sleep resulting with new aches and pains arising.

Osteopathic treatment during pregnancy can ease some of the symptoms typically associated with being pregnant, including:
Aches and pains (back pain, neck and shoulder pain, muscular tension) Groin, lower abdominal pain or pubic symphysis (front of pelvis) pain, Sciatica and related pain and postural issues.

What are your office hours?

Monday – Thursday –  9.00am till 6.00pm

Friday – Sunday – Closed

Contact us

Map of Copperbeech Osteopathic Clinic

Copperbeech Osteopathy Clinic - Map of Clinic

Please note, Google Sat Nav position of Copperbeech Clinic postcode TW18 4PB is showing 10 metres past actual location, we are currently trying to correct this with Google maps.

By car:

Easy access from A30, A308 and M25 from Junction 13.

Bus routes:

117, 203 and 442 to Staines station.

Nearest train station:

Staines overground train and then an 6 minute walk from the station.

Clinic opening times

Monday -Thursday –  9.00am till 6.00pm

Friday – Sunday – Closed


To book an appointment

You can call or email to book an appointment or if you have an enquiry.

Telephone: 01784 457364

Mobile: 07979 908510


*Please note that consultations are strictly by appointment only